We were travelling Phoenix to Alberta, initially called about dash ac on our older CC Magna, first they were kind to squeeze us in on the day we travelled through, a part was required they told me they would order and have on way home. We called thought to be there on a Monday but arrived earlier on Thursday, we let them know Wednesday and they once again squeezed us in so we could get back on road Justin who I found out took over from his dad Charlie is a remarkable technician I am sure his dad is proud from heaven. I observed all employees were happy campers a sign of a well run organization. Best wishes the Callihoo's