Took my 67 C10 in today with a pretty bad exhaust leak. The Ladies up front were awesome and went out of their way to make me feel comfortable with someone else working on my old truck. They are car people and I had a great experience. New Donut + Upper Heat Riser Gasket + Reasonable Price + Quick Turnaround = Happy Customer. I will def go back for future exhaust work. James
These guys are great! They've done good work for me and saved my thousands of dollars. I had a broken transmission oil cooler line on my truck. I took it to a transmission shop first and they said I needed a full transmission. I wanted another opinion so i took to these guys and they had it fixed in a day. The truck runs great, smooth shifts and no signs on damage. Honest and straight forward. Just to prove that I really like these guys I've had a not so pleasant experience as well. They failed my truck for emissions and safety for having too dark of tint. It passed the previous year at the DMV... Id rather they be too hard than soft for that though. Plus they give a great Military discount. I've found my go-to shop.
I recommend Charlie's Service to all my friends and family. All of my family members go to Charlie's and it's because they have been so honest and friendly to all of us every time we have to go in. I recently had to go into Charlies for my car and Justin went out of his way to make sure that I was taken care of and satisfied. He was extremely friendly and went above and beyond. You don't see that with mechanics and owners these days. Also, Amanda who works at the front desk was exceptional. She is very friendly and makes an extra effort to make certain every single customer is taken care of. The customer service she provides is incredible. I don't ever write reviews about anything so for me to go out of my and write this review is saying something.
Justin and Amanda thank you so much for helping Trisden out with his first car. Your kindness will never be forgotten.
Your welcome! Anytime
Excellent customer service. Friendly staff and good prices.
Thank you Petra have a great and safe day! 😀
Took our 06 Alfa in here for emergency electrical repairs ... they did an excellent job. Tight fitting parking but they make it work ... we will return because they do trustworthy work.
I took my car in to have the catalytic converter replaced on my Mazda Rx8. Ever since they put it has done nothing but rattle. One day I opened my trunk and noticed that my carpet my jack box and a fur blanket that I have kept in my car since I bought it brand new was burned. I tried to show Justin and he acted like it was no big deal. I told him there would be hell to pay if that car catches on fire and I have my grand kids in it!! I went to Mazda and they told me that he put the wrong part on my car! I tried to tell Justin that he put the wrong part on my car and with that rotary engine it runs too hot for these little after market free flow cats. I explained that's why the one he took off was as big as it was and you stick something half its size in its place. I took him documentation from Mazda and he just got nasty with me. Just pulled up one of his vendors numbers and a part number and told me if I had a problem to call the vendor and have a nice day. Then dismissed me!! I got home and called the vendor the vendor told he didn't understand why Justin gave me his number because they don't deal with the public. Within 30 minutes of being home one of the rude ladies from Charlie's called me to tell me they me the name of wrong vendor. Needless to say my car stopped rattling. I have tried to get master muffler to find the rattle and every time I get there they can't find it. Well I went to Mazda again they found a heat shield upside down with a broken bolt. I went back to get Justin to try to fix car then he says he wants to put Mazda parts on it. Imagine that!!! After taking my car down and not evening bothering to look at my husband was pissed he pulled the exhaust off. My husband found bolts that were cross threaded. We took the exhaust to to Justin to show him and he denied his employee did such horrible work. It was big fight and Justin didn't want to give back my money. justin tried telling my husband and I that he could warranty that cat and I told him that didn't make sense how can you warranty one cat if you put a different one. It doesn't work that way!! I photos and documents. I car to another muffler shop he said there is no way he would put an aftermarket cat on a rx8 due to the rotary engine!! He said I would have the same problem. Don't take your car there cause when they screw it up they will stand there and lie to your face!! Every time I went down there and they saw they stood there and told me justin wasn't there when he was and he would not return my calls at all!!
My mom used to take her car there frequently (at least once a month) to get fixed because it continued to break down. That was until I had a buddy of mine who had a hobby of working on cars look at it. Turns out a few hoses that attach to the carburetor were disconnected. No wonder it kept breaking down. The primary mechanic my mom used was the owner. I can’t believe anyone would take advantage a single mother like they did. I would never recommend them!