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5

Wonderful customer service

3

If I'm gonna pay $60 for a diagnostic then fix it you would think that would fix my problem but I guess not

5

work was done in a timely manner

1

Helpful until they weren't. Had my car in for a timing adjustment as the CEL code was indicating that it was over-retarded. After the timing adjustment the code is still popping just not as frequently. This indicates that it is "More" in time, just still slightly out. I would do this repair myself, and am now going to have to attempt to, but I do not have the right tools for the job. They want to look at replacing other components which on this specific car run anywhere from $400 to $600 without labor included. I have on extremely good authority that the timing is still off, needing to be advanced by 1 or 2 degrees, and the Charlie's tech will not go over the timing again to make the adjustment.

5

I had the best experience at Charlie's, the beginning of my 3 week vacation in August which I was going to use my trailer the whole trip. I ran into some water issues so I called them and they told me to bring it by on my way back into town. They got me in right away, I thought the rest of my trip would have to be cancelled but it turned out to be something minor and they had it fixed with in a couple of hours. Thank you for taking care of me so fast, I was able to finish my vacation.

5

They were close to my house so I could walk home while they had my vehicle. They were polite and knowledgeable and got the work done in a speedy manner so I wasn't without a vehicle for very long. Plus they had a 25.00 off coupon for new customers! I recommend them for your automotive repair needs!

5

Awesome service-exceeded expectations

5

We were very glad to find Charlies, after having bad luck in Las Vegas and St. George with Camping World and then again in Layton, after moving here from LV. Camping World was the only game in town in LV, so we were at their mercy. It has been very refreshing to find Charlies and they solved all ,of our problems at reasonable prices.

5

They are conveniently located, very friendly and knowledgeable and got my vehicle finished in a timely manner

5

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