5

The customer service here is Amazing! The lady at the front desk was so willing to see if they could get me in ASAP. I was scared I wouldnt make it home, and she could tell how nervous I was over the phone. Her husband was waiting for me when I arrived and took it back immediately. All the other car places told me they couldn't see me for a day or two and I need to have it looked at right then and there. Charlie's was busy but they took the time to see a complete stranger within minutes. There kindness made me feel a bit less anxious and I'm booking an appointment for them to fix my car in the morning. They didnt pressure me to have it fixed by them. When I told them my husband was a mechanic they even told me that would be awesome because that would save us money. But in talking with my husband we decided that we will give Charlie's a shot. Their customer service was so great that they just got a new customer. Thank you Charlie's for having my best interest and not trying to just scam me. Julia

5

I am blown away by the service here. I brought in a used car I was thinking of purchasing for a pre-purchase inspection and they totally took care of me. I wanted pictures of the undercarriage, so they took pictures and a video and sent them to me and even had me check it out while the car was suspended in the air so I could take my own pictures. They looked up the cost of everything that needed to be fixed on the car so I knew how I would need to fix the car or how much to negotiate off the price of the car. I actually had to go early, so they called me a few minutes after I left to let me know the price on a light that needed to be replaced. Also, I know these guys weren't trying to tell me a million things were wrong with my car so that I would pay them to fix it because they knew I lived far away. So they gave me instructions to pass on to my mechanic. I really felt like these guy inspected this car as if they were thinking of purchasing it themselves. They were thorough, honest, and kindly answered all of my questions. They even encouraged me to ask more questions because this is a big decision and they wanted me to feel good about it. Hands down I would trust these guys and go to them again.

5

Good service on my RV. Compaired prices with other RV repair places and they seem like good prices. I have other work to be done and will find out then how good. Update. Had them check out my dash AC. They found the problem, gave me options and repaired as I asked. Price was ok, for RV work and got a warranty on the AC. 😁

5

Was in the area Monday and asked for them to fill my tires before I got back on the highway. They had not worked on my car in years and had never worked on this car. Filled my tires and tightened down my rear wiper that I thought was toast. So nice and kind to keep me safe and fix something before trying to replace it.

5

Was in the area Monday and asked for them to fill my tires before I got back on the highway. They had not worked on my car in years and had never worked on this car. Filled my tires and tightened down my rear wiper that I thought was toast. So nice and kind to keep me safe and fix something before trying to replace it.

5

Great service , nice workers Wonderful owner !!

5

I had Charlie's service fix the brakes of my 2005 F150 I brought it in in the morning They called me several times throughout the day to let me know the status of how it's going Even stayed later so I could pick it up this evening after I got off work They truly are one of the best shops around I highly recommend them They don't cut corners they replaced all the parts that were needed in a timely manner Thank you Charlie service for a great job

5

As a motorhome owner, it is often very difficult to find good service for chassis/engine maintenance as well as coach repairs. At Charlie’s, they do both. Their work is top quality and they are extremely friendly and accommodating. They’re fast, efficient and very competitively priced. My wife Kay and I will drive out of our way to have our coach serviced at Charlie’s. They’re the best!

5

Gotta tell ya, Vicki and Charlie will make you feel like family when you’re at their shop to have any repair work done. When you go to Charlie’s Service, you’re not just another work ticket; you have become part of their growing “family” of satisfied customers. When we went to their shop, we were made to feel like their “only” customer, and they went above and beyond to accomplish our repairs in a courteous and expeditious manner. Wherever we go, we have and will continue to recommend Charlie’s Service to anyone who wants quality service on their RV, particularly an Alfa. It will be well worth any extra travel miles out of your way, to know your repairs will be taken care of with professional expertise.

5

Dear Charlie, Vicki, Gilbert and Staff, As all RVers know it is hard to find a good honest repair shop who cares about our investment like we do. Charlie's Service is like a family and you all show pride in your work and service. Our moterhome is an important part of our life now that we live in it and we have to trust the people who work on it. We also have to be able to have the work done promptly and not be inconvenienced with moving out while the work is being completed. Charlie, you and your staff know how important this is to us and the work has always been done promptly and professionally. We are so pleased with your work and prices that we plan our trips so we can have all maintenance and repairs done there. SeeYa Soon!

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