As a motorhome owner, it is often very difficult to find good service for chassis/engine maintenance as well as coach repairs. At Charlie’s, they do both. Their work is top quality and they are extremely friendly and accommodating. They’re fast, efficient and very competitively priced. My wife Kay and I will drive out of our way to have our coach serviced at Charlie’s. They’re the best!
Gotta tell ya, Vicki and Charlie will make you feel like family when you’re at their shop to have any repair work done. When you go to Charlie’s Service, you’re not just another work ticket; you have become part of their growing “family” of satisfied customers. When we went to their shop, we were made to feel like their “only” customer, and they went above and beyond to accomplish our repairs in a courteous and expeditious manner. Wherever we go, we have and will continue to recommend Charlie’s Service to anyone who wants quality service on their RV, particularly an Alfa. It will be well worth any extra travel miles out of your way, to know your repairs will be taken care of with professional expertise.
Dayne and Linda Sharek
Dear Charlie, Vicki, Gilbert and Staff,
As all RVers know it is hard to find a good honest repair shop who cares about our investment like we do. Charlie's Service is like a family and you all show pride in your work and service. Our moterhome is an important part of our life now that we live in it and we have to trust the people who work on it. We also have to be able to have the work done promptly and not be inconvenienced with moving out while the work is being completed. Charlie, you and your staff know how important this is to us and the work has always been done promptly and professionally. We are so pleased with your work and prices that we plan our trips so we can have all maintenance and repairs done there. SeeYa Soon!
Jim & Marie Hunter
"We'll be baaack! Great service, friendly personnel, reasonable prices -- done right the first time"?
Take care. Love, Jane & John Hiss
We have been using Charlie's Service exclusively since spring of 2004 after Charlie came to our rescue at a rally in Salem, OR. Because of Charlie's great work, honesty and fair prices we would not think of taking our 2004 Alfa anywhere else. We have made several additions to better the Alfa at Charlie's recommendation and all have been fair priced and work guaranteed. We keep a supply of Charlie's Business Cards and pass them out to any Alfa Owner that has not used Charlie's before, because we know that they will be pleased with the Friendly Staff and service. In our travels we have come across many Alfa Owners who have used Charlie's Service and all have been well pleased.
Dick and Norma Groves Alfa SeeYa #2053
On our way East in our new Seeya we had our slide motor go out in Ogden, Utah on a Sunday afternoon. Monday morning we called Charlie and he came out to the RV park and pulled the motor. He had it out by 10 am, called the factory and had a new motor shipped out by next day air. Tuesday morning at 11 am he had the new motor in and the slide working. He did it in 25 hours start to finish!!! Charlie works on each coach as it were his own. The quality of work is top notch and he goes out of his way to make sure everything is done correctly. He turned a major problem into a minor inconvenience.
Lou & Barb Bruna
March 22, 2006
Dear Vicki & Charlie,
We have just finished having service on our new 2006 Alfa SeeYa. Would like to let you know how much we appreciate your friendliness and service at your location. You go above and beyond to make sure that we are satisfied from having facilities for us to stay right at your shop, w/elec., water, etc. Making us feel more like friends than customers. This is our third time we have come her for both warranty work and items we just "needed". Considering we live in north Idaho it is well worth the 800 mile trip to have Charlie & Gilbert work on our coach. We know with certainty that any work done is done right the first time. We will be back in June with a new "wish list".
If you have anyone who would like to talk to us personally for a reference, please feel free to give them our phone number. Almost makes us feel sad to leave, we have such a good time. Thanks for everything.
Michaele & Bob Shellhorn
I met Charlie and Vicki DuBose, the owners of Charlie’s Service, in May of 2004 at an RV rally. They have serviced my coach on several occasions since that time and I regularly schedule my services and repairs at their place of business. They also offer a full line of automotive services so they are able to take care of all our tow vehicle service needs.
I have personally seen them provide assistance to RV owners at rallies and they go out of their way, to help in any way that they can, to ensure that problems are taken care of properly. I have seen them while traveling on vacation, handle calls and talk with customers to help identify and resolve problems. They have a well earned reputation of providing outstanding service at a fair price. They are truly two of the nicest people you will ever meet.
There is nothing better than having a motorhome owner who is in the service business. It definitely restores a person’s confidence in the true meaning of “Service Center.”
Norm Duarte Apple Valley, CA
The team at Charlie's Service does everything possible to accommodate your service requests and cause your time there to be very pleasant - at very reasonable prices. Charlie is a mechanic's mechanic, is very knowledgeable about RV's and knows the Alfa product well. Vicki works extremely well with vendors and insurance companies. You can depend on their word being good - integrity is alive and well at Charlie's Service.
Joe and Betty Choate
2004 Alfa See Ya
Charlie's Service Center surpasses any RV service center I have used. They know the Alfa motorhome and it's components. Charlie owns one!! Specializing in Alfa motorhomes allows them to work quickly to solve problems using trained technicians and a new facility. They have fixed many things other repair shops couldn't. You can trust the work will be done right. Fast, friendly and fair --- that's why I keep coming back to Charlie's Service Center.
Dale Osgood, Washington
Not only are you warm, caring individuals but you run a top-notch service center. You are willing to address any problem with our coaches, not matter how small. You take care of esthetic things that women are concerned about, in addition to the big things that really matter. You did such a fabulous job putting in our big screen TV. No one else had been willing to attempt it. We've been there when you'd helped people who came in with a problem and no appointment and got them back on the road again. You guys go above and beyond, doing first class work on our coaches. You exemplify the true meaning of ALFA- a loving family affair. Keep up the good work!!
See Ya, Wilmer and Nancie '02 40' #70444
As proud owner of See Ya # 71123, I would like to say a world about the fine work done by Charlie DuBose (Charlie's Service ) of Sunset, Utah. I'm sure that there are Alfa owners that have got the run around when it goes to getting your rig repaired. Make an appointment with Charlie's, be sure to talk to Vicki, & there won't be any run around. Only fine quality work done by highly qualified repair people. Charlie, Gilbert, & Rick. I'm sure you'll be satisfied with their work & hospitality. Well worth driving to Sunset, Utah.
Bob & Marge McDonald
Lifetime Good Sam Members
Mr. Danny Hesler,
Just a short note to tell you that after having so many difficulties with our new Alfa Gold and being turned down by so many dealers because they were so backlogged and couldn't get to us, you had suggested that we try Charlie's Service in Sunset, Utah. Being from Texas and a long way from home we were at the point of trying anything due to the charging problems we were experiencing. We found Charlie's Service and saw a few other Alfa units there and found it to be a nice clean operation. Upon entering the driveway, a big guy met us as we barely pulled in, opened our door and said "Can I help you?" We relayed our problem, he had us pull it to a parking space and immediately starting working on it -- no paperwork, no questions. Later that evening he told us he was unable to finish, but that we could hook up there at his facility, stay the night, and he would continue to work on it the next day. This went on for three days until the problems were repaired. If more repair shops had this work ethic, repair problems would be minimum. By the way the man that met us on the drive and did all the work was Charlie himself.....God Bless Him....
Jim & Vicky Dyer Rockwall, Texas
We have had Charlie work on our 03 SeeYa several times and several times more on our 05 Gold. Charlie has added "upgrades" to both of our MH's. He or his crew have fixed numerous warranty items when others have not been able to. Vicki maintains a strong relationship with Alfa and many vendors allowing them to secure needed parts when others are unable and she generally gets the parts quicker than others. We have also had mechanical work, such as M-3 service, generator and annual maintenance completed with satisfaction. Another plus is that they can also complete any needed service to your tow vehicle while your RV is being serviced.
Taking your rig into Charlie's, 30 miles North of Salt Lake City is actually a treat. Charlie, Vicki and their staff can't be beat. Easy to find with quick on and off access to I-15, makes it convenient. We recommend Charlie's to everyone we talk with when the subject of RV service is touched upon.
Charlie's entire staff is helpful, trust worthy and professional. They have put the word "INTEGRITY" back into a service that we all need. If isn't right, they'll work hard to fix it. They will make sure you are satisfied. You can rest assured of getting quality service at a "fair and reasonable" price. We consider them our friends!
Rick & Angie Radosevic
Fulltiming in our 05 SeeYa Gold
The valued service we receive at Charlie's is beyond exceptional, we make sure our trips include a stop in Sunset, Utah to have all our service work done and/or any repairs during our summer travel. Not only is the service great but the friendship is very special.
Critch and Linda Critchlow
Charlie's Service is the only full service location that I would send anyone that needed help with their car, truck, van or motorhome!! The service at Charlie's Service is honest and trusted throughout the valley!!
Andy and Brandi Crosby - Roy, Utah